SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you voluntarily provide to us such as your name, billing address, shipping address, contact number, email address, and payment-related information.
When you browse our store, we automatically receive certain technical information such as your computer’s Internet Protocol (IP) address, browser type, device information, and operating system in order to help us understand how visitors use our website and to improve user experience.
Email marketing (if applicable): With your explicit consent, we may send you emails about our store, new products, offers, and other updates. You may withdraw this consent at any time.
SECTION 2 – CONSENT
How do you get my consent?
When you provide your personal information to complete a transaction, place an order, verify payment details, arrange delivery, initiate a return, or contact us for support, you consent to our collection, use, and processing of that information for those specific and lawful purposes only.
If we request your personal information for a secondary purpose, such as marketing communications, we will obtain your clear and affirmative consent or provide you with an option to decline.
How do I withdraw my consent?
If after providing consent you change your mind, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your personal information at any time by contacting us at rathimediacentre@gmail.com or by mail at:
Rathi’s Media Centre
Rathi Bhawan, Mohanpura Over Bridge
Jodhpur, Rajasthan – 342001
India
Withdrawal of consent will not affect the lawfulness of processing carried out prior to such withdrawal, where permitted by law.
SECTION 3 – DISCLOSURE
We may disclose your personal information if required to do so by law, regulation, court order, or government authority, or if you violate our Terms of Service or engage in fraudulent, unlawful, or harmful activities.
SECTION 4 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage systems, databases, and applications. They store your data on secure servers protected by firewalls and other security measures.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify or its authorized payment partners process and store your payment card data. This information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is retained only for as long as necessary to complete the transaction and comply with legal and accounting requirements.
All direct payment gateways adhere to PCI-DSS standards as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover.
For more information, you may review Shopify’s Terms of Service or Privacy Policy on their official website.
SECTION 5 – THIRD-PARTY SERVICES
In general, third-party service providers used by us will collect, use, and disclose your information only to the extent necessary to perform the services they provide to us, such as payment processing, logistics, analytics, and email communication services.
Certain third-party service providers, including payment gateways and transaction processors, have their own privacy policies governing the information we are required to share with them for transaction-related purposes. We encourage you to review their privacy policies to understand how your information is handled.
Some third-party service providers may be located in jurisdictions outside India. As a result, your personal information may be transferred to, stored, or processed outside India and may be subject to the laws of those jurisdictions.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.
Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
We take reasonable and appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
If you provide us with payment card information, such information is encrypted using Secure Socket Layer (SSL) technology and processed in accordance with PCI-DSS standards. While no method of transmission over the Internet or electronic storage is completely secure, we follow industry best practices and applicable legal requirements to safeguard your data.
SECTION 7 – COOKIES
We use cookies and similar tracking technologies to improve website functionality and user experience. Cookies are small data files stored on your device.
Examples of cookies used include:
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_session_id – Unique token, sessional, allows Shopify to store session information
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_shopify_visit – No data held, persistent for 30 minutes, used for internal analytics
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_shopify_uniq – No data held, expires at midnight of the next day, tracks visit count
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cart – Unique token, persistent for 2 weeks, stores cart contents
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_secure_session_id – Unique token, sessional
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storefront_digest – Unique token, used to verify access to password-protected stores
You may choose to disable cookies through your browser settings; however, this may affect website functionality.
SECTION 8 – AGE OF CONSENT
By using this website, you confirm that you are at least 18 years of age, which is the legal age of majority under Indian law. We do not knowingly collect personal data from children. If you are under 18, you may use this website only with the consent and supervision of a parent or legal guardian.
SECTION 9 – DATA RETENTION
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal, accounting, or regulatory requirements, or to resolve disputes and enforce our agreements.
SECTION 10 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes and updates will take effect immediately upon being posted on the website. We encourage you to review this policy periodically.
If our store is acquired, merged, or transferred to another entity, your personal information may be transferred to the new owner so that we may continue to provide services to you.
QUESTIONS, GRIEVANCES, AND CONTACT INFORMATION
If you would like to access, correct, update, or delete your personal information, withdraw consent, raise a complaint, or obtain more information regarding this Privacy Policy, you may contact our Grievance Officer / Privacy Contact at:
Email: rathimediacentre@gmail.com
Address:
Rathi’s Media Centre
Rathi Bhawan, Mohanpura Over Bridge
Jodhpur, Rajasthan – 342001
India
We will respond to grievances within a reasonable time frame in accordance with applicable laws.
